Our Services

Welcome to our comprehensive hospitality solutions provider, where quality and innovation meet to elevate your guest experience. Discover unmatched services tailored to elevate your guest’s experience.  Our services ensure the dynamic needs of the modern hospitality industry are achieved and excelled in every booking.

Dining room with wooden table, four chairs, a tall vase with branches, two candles, and a sculpture on a side table, with empty picture frame on wall.

Tailored packages

We offer tailored packages to suit the unique needs of every homeowner, whether you’d prefer full-service management or selected support.

1. Full-Service Management:

This all-inclusive package handles everything from listing, guest communications, booking management to cleaning, maintenance, and 24/7 guest support. Ideal for owners who want a completely hands-off experience.

2. Co-Hosting Support:

Designed for homeowners who want to stay involved but need assistance with specific services such as cleaning coordination or linen management. This package allows owners to manage some aspects while relying on professional help for the rest.

3. Listing & Optimisation Package:

Perfect for those who already manage their property but want expert guidance on creating an attractive listing, professional photography, and strategic pricing to boost bookings and revenue.

4. Cleaning & Turnover Services:

A standalone option for owners who handle their own bookings but need reliable cleaning and restocking services to ensure a seamless guest experience.

5. Custom Packages:

Tailored to fit specific needs, these flexible options let owners choose exactly what services they require, whether it's occasional maintenance, marketing support, or guest vetting. See below for options.

With these custom packages, Lockett Hospitality Management ensures that every property owner gets the right level of support.

Cleaning supplies including spray bottles, a sponge, a brush, a lemon, a wooden scrub brush, a cloth, and a plant on a wooden surface.

Cleaning

Our expert team offers outstanding cleaning services that will ensure your property is spotless and five-star worthy.

Person installing or maintaining a white smoke or fire alarm on a ceiling.

Property Maintenance

Stack of folded white towels and three rolled white towels on a wooden surface, with a white flower placed beside the folded towels.

Organising regular upkeep of your business, from window cleaning to gardening. Whether it’s a quick job for a handyperson or a task for a specialist, we can sort this for you.

Linen Management

Hospitality grade laundering and pressing service including collection and delivery to your property.

Close-up of a shiny chrome sink faucet with water flowing out, against a white tiled wall background.

Quality Checking

Consistent and thorough appliance, lighting, fire alarm, legionnaires and security testing. Your peace of mind matters.

Person using a laptop at a wooden desk, with a smartphone, notebook, cup, and glass of water nearby, and a green plant in the background.

Advertising

Our job is to support you. Let us promote, advertise, manage your social media and create content for your listing.

Person holding a smartphone with chat bubbles on the screen, sitting near a window with a coffee cup in the background.

Guest Communications

We provide outstanding customer service 24/7. Enjoy the income from your business whilst we deal with enquiries, bookings and requests.

Collection of bath and body products including soap bars, shampoo, conditioner, and body lotion, all with Sea Minerals & Blue Iris scent, displayed on a white towel.

Inventory Management

A plate of breakfast food including two fried eggs, baked beans, two sausages, grilled mushrooms, bacon, and cherry tomatoes, with toast, butter, jam, and a cup of coffee in the background.

Our inventory service ensures you’re never out of the basics, whether that’s cleaning products, tea, coffee and the obligatory complimentary biscuit!

“Room Service” Boxes

We’re incredibly proud to offer this five- star touch to your property. This will guarantee guests return and make you stand out.

Please click on the links below to find out more about our room service and fridge stocking service!

Inside of a refrigerator with fresh produce including bananas, red and yellow bell peppers, oranges, eggs in cartons, lettuce, cucumbers, and tomatoes.

Fridge stocking

Have the edge and allow your guests to arrive without the stress of finding a shop for the essentials.

Contact us

Interested in working together? Fill out some info and we will be in touch shortly. We can’t wait to hear from you!